StreamDirectPro Frequently Asked Questions (FAQ)

Yes, we are reachable by email. You can contact us at support@streamdirectpro.com

Yes, Once the payment is made you can start watching live TV within seconds! Everything is completely digital so you never have to wait.

You can Login Here OR point your browser to http://www.streamdirectpro.com/members/index.php
The UserName or Email is the email you used at time of purchase and the password is the Order Number.

Yes, StreamDirectPro works on all devices be it Windows, Macintosh (MAC) , iPad/iPhone (iOS), Android, Linux, Blackberry, Smart Tv or any other.

For StreamDirectPro Channels to work on such devices, you need to install Flash Enabled Browser. There are many available for FREE in the market such as Puffin Browser. Our customers are using Puffin Browser and are happy with it. You can also try Photon Flash Player, Skyfire Web Browser or any other Flash Enabled Browser. There are plenty available in the market for FREE.

Yes, with countless of TV / Radio / Sports channels it is very unlikely you won’t find your favorite ones! You can watch any country's channel from any part of the world.

StreamDirectPro channels only requires Adobe Flash Plugin and Windows Media Player Plugin. If any other plugin is needed we would include here and would inform you. So if you get any such alert or message to install plugin or call 1800 number, then PLEASE IGNORE IT. We also recommend that you install and update the Anti-Virus software and always trust the antivirus software alerts.

We HATE Ads/Popups. Some channels show Ads which cannot be controlled and are very annoying. Even if you are using AdBlock, you might get some ads. To close such ads look for X on Advertisement and click it. Sometimes X would appear after some seconds approx 15 to 20 seconds or you need to wait until X appears. Also when you click on the Channel wait for some seconds to let the Ads loads and then try to close the Ads by clicking on the X

Click Here to Watch the Video on How to Close Advertisments

IMPORTANT: Please do not download any Plugin such as iLIVID or any plugin. If you get a message that plugin is Outdated or missing then also please ignore it. If any plugin is needed we would include here.

Once in a blue moon, another type of pop-ups can appear that sounds an alarm and audio that tells you your computer is infected with a virus, malware, or something. Do Not be alarm — this is a fake. If your computer web browser becomes locked by this fake alarm, then go to your computer’s ‘Start Task Manager’ or whatever you need to go to see what applications are currently running on your computer. Look for the web browser name that’s locked, where the alarm sound is coming from, and force that browser to shutdown.
When something like this happens, which is rare, Simply open the ‘Start Task Manager’ to find the web browser name that’s locked up (alarm message appeared). Then click to highlight the web browser link such as Mozilla Firefox and click ‘End Process’ to close it. This way you don’t need to shutdown the computer. Also, there are pop-ups that will tell you to download stuff or that you need to do something – Do Not download anything nor follow what the message tells you to do — just ignore item. Provided by InternetTvDot.com

Most of the channels are in Adobe Flash and has fullscreen button on the video itself. You can also double click on the video to watch the channel fullscreen.

No, the software is designed with the latest technology so that you will only need Internet and PC, laptop or a Tablet or a Smartphone. You really don’t need anything else to watch live TV!

We have a special LIVE SPORTS section in members area to allow you to view live sports from all over the world. If we don't have any event, you can send your request to support@streamdirectpro.com and we would add that to your account for free.

Not all the channels are available 24/7. Sometimes some channels will go off the air for a brief time. But at the same time our technical team does ensures that you get 97% channels uptime.

Yes, the channels would be sent through the Internet to your device. If you have a Smart TV or any other such device with browser ability then StreamDirectPro will work on your big screen TV. You can also watch channels on your big screen TV which will require a cable from your PC or laptop to your big screen TV. Most computers or laptops have graphic cards will allow you to simply use a standard S-Video cable plug. Modern computers, laptops and TVs will have an HDMI input & output slot. If both do have HDMI slot it is as simply as hooking an HDMI to both and you are ready to go! StreamDirectPro would also work on your Home Theater.

We offer a 60 days money back guarantee for ANY REASON. Whether you are unhappy with our service or if you find it is not working on your computer simply contact us and we will refund ALL of your initial member’s fee. We will not try to sell you on another program or give you any hassle. For Refund, please include Order Number and REFUND word in the Subject Line and send it us at support@streamdirectpro.com

No, we are sorry but we only allow you to use StreamDirectPro on your own device! Your friends or family will have to get their own copy.

No, we charge you a one-time fee only! You will never be asked or charged anything after that.

99% of the TV channels will be broadcast via Adobe Flash player through provided media players. If you currently don’t have Adobe Flash Player, please Click Here to download now. Also please ensure you enable the plugin in the browser. Click Here on how to enable plugin in browser. Our service can be accessed from any PC, laptop, mobile phone, or tablet in the world as long as you have an Internet connection. You might need to use 3rd-party apps for flash such as Puffin Browser, Dolphin Browser, Photon Browser, Skyfire Web Browser for iOS/iPad/Android SmartPhones users. There are many available in store which are Free but please use it with caution.

Our Radio channels uses Windows Media Player plugin. Radio Channels would work on Internet Explorer or Mozilla Firefox only. Click Here to download WMP Plugin for FireFox.

Please ensure you enable the plugin in the browser. Click Here on how to enable plugin in browser. Our service can be accessed from any PC, laptop, mobile phone, or tablet in the world as long as you have an Internet connection. You might need to use 3rd-party apps for flash such as Puffin Browser, Dolphin Browser, Photon Browser, Skyfire Web Browser for iOS/iPad/Android SmartPhones users. There are many available in store which are Free but please use it with caution.

You can watch the blocked channel by using VPN extension for your browser or a software. There are many available for FREE, one such is ZenMate
Link to homepage. As per ZenMate FAQ, "Your 7 days trial of Premium is for free. When the 7 days have passed your account will automatically go back to the free version". You can also try VPN OneClick (We haven't test this)
We strongly recommend that you only use ZenMate or any VPN Software when using StreamDirectPro. When you are not using StreamDirectPro, please turn off ZenMate or VPN Software.

In Order to watch videos, make sure you have following
  • Adobe Flash Player
  • Internet Explorer, Firefox, Google Chrome, Safari, or Opera
  • Internet connection with 50+ Kbps. The Higher the better. Click here to Test Internet Speed
  • iPad/iPhone/Android users, you might need to use 3rd-party Flash Enabled Browser apps such as Puffin Browser, Dolphin Browser, Photon Browser, Skyfire Web Browser. There are many available in store which are Free.
  • Can be used on any devices with Internet connection, be it Windows OS, Surface Tablets, Mac (Intel based), iPad/iPhone, iOS, Android SmartPhones/Tablets, Home Theater, SmartTv, Linux OS, Nokia Lumia Phones, Micorsoft Mobiles, BlackBerry, PlayStation, XBox or any device which supports Internet.